Reference

Open aksa168 Terms & Conditions for Indonesia

aksa168 Terms & Conditions set out how you open, use and protect your account before entering the lobby.

Account accessWallet checksDevice securityLocal-law access
aksa168 Open aksa168 Terms & Conditions for Indonesia
GET TERMS HELP

Switch to support when a clause is unclear

A clear support route helps you act on the Terms & Conditions instead of guessing about an account or wallet step.

Account access If phone verification or a sign-in check stops your account, use the support link…
Wallet status For DANA, OVO, GoPay or QRIS questions, send the payment receipt and reference shown…
Policy request When you need a clause clarified or want to request a change to your…
POLICY PRACTICE

Browse how we handle policy details

We apply these Terms & Conditions through practical account controls rather than hidden steps.

Account data

We use the account details you submit to identify the account, process verification and respond to a Terms & Conditions…

Cookie use

Essential cookies can keep your signed-in path and security checks working across the lobby.

Login security

Your password and phone verification belong to you. Do not send either through support messages.

Record retention

We retain account, transaction and support records for the period needed to apply these Terms & Conditions, resolve disputes and…

Correction requests

You can ask us to correct an inaccurate name, phone detail or account record through the support route.

Policy contact

For a clause, data-handling question or account-rights request, use the support link beside your account and state that your message…

Check answers before opening your account

These Terms & Conditions answers focus on the questions you are most likely to have before account access. We cover eligibility, identity details, payment references, device behaviour, policy changes and support requests so you can decide what to do next. Where a rule depends on your location, the applicable position depends on local law and you should check that position before using the account.

They cover account creation, phone verification, login security, lobby access, wallet transactions, policy requests and account closure. They also explain when we may pause an account for a mismatch or review of details, while access remains where local law permits.

Phone verification links the account to the contact detail you supplied and helps us handle access requests safely. If the check does not match, use the account support route; do not send your password or verification code in a message.

Yes. The Terms & Conditions apply to DANA, OVO, GoPay and QRIS transactions shown for your account, as well as bank transfer and virtual account steps. Keep the receipt and reference available if a wallet status needs checking.

You can use the mobile browser path where local law permits. Clearing cookies may sign you out, and a new device can trigger another phone or account check before the lobby opens. The same Terms & Conditions apply on mobile and desktop.

Open the support link beside your account and state which detail is incorrect, such as your phone number or name. We may request a matching verification step before changing information connected to wallet status or account access.

We may update the Terms & Conditions when account processes, legal requirements or payment steps change. Read the current version before using the account again; if a change affects your request, contact support with the clause and account detail.

Use the account support route and identify the record or date you want us to locate. We retain records only for the period needed to apply the Terms & Conditions, handle disputes and respond to applicable legal requests.